Knowledge and skills for personal and professional communication, including (a) effective communication style preferred means of attending, perceiving, interpreting and responding; (b) active listening and attending skills; (c) information literacy skills identifying, accessing, organizing, integrating, evaluating and applying; (d) effective communication to inform vs. engage vs. persuade; (e) gender, cultural and racial/ethnic differences in verbal and nonverbal communication; and (f) developing and delivering a multi-media workshop or presentation for small or large groups.

Credits: 3.00

Back to Top