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Please select a category:
Course Approval
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Have these courses been approved for continuing education
credit?
Application for continuing education credits has been
made to all applicable states/provinces for approval.
Please check with your State/Provincial Board regarding
their policies on distance education.
Some of our courses have been approved by NCBTMB (provider #450464-07) and NCCAOM (provider #ACHB-078). Click here to find out which apply.
Please note: The Minnesota Board of Chiropractic
Examiners has approved all of our on-line courses for
credit. You may earn all 20 of your annual CE hours via
this format.
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Do I have to take a test?
Each course requires an assessment.
- Can I easily re-enter the course as many times as I
want before completing it?
Yes. From the main page of Online Learning, click on the name of the course you want to complete. Then click "start course" to enter your username and password. The computer keeps track of your progress in the course.
- How long do I have to complete a course?
From date of purchase you have:
- 4 months (courses under 10 hours)
- 6 months (courses over 10 hours)
- 12 months (full program)
- Can I ask the instructor questions?
You are able to contact your instructors by e-mail. Click on the Faculty icon located in the top right
hand corner of your screen. From the pop-up window there
is a link to their email address. Expect a response within
24-48 hours.
- Can I receive credit for the same course more than
once in a given relicensure period?
No, you can only take the course once during your relicensure
period.
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Registration and Payment
FAQ
- Is it safe to use my credit card on the web?
Our credit card vendor has strict security measures in
place to protect you. Their Privacy Policy states:"This
site has security measures in place to protect the loss,
misuse and alteration of the information under our control.
Security of information in transit to and from our web
site is encrypted using SSL encryption protocols. We store
all user information in secure databases protected via
a variety of access controls as well as using encryption
of sensitive information. This data is accessed only for
the purposes specified in this privacy statement."
- How do I pay for the course if I don't want to use
a credit card online?
After entering all the required information on the registration
form, click on the "pay by mail " button. Print the registration form and send it with your check to: Northwestern Health Sciences University, continuing education department, 2501 W. 84th St, Bloomington, MN 55431. Once your payment is processed we will email you a username and password to enter the course.
- Why do you need my date of birth?
We need to uniquely identify you; we use your date of birth to provide
us positive identification.
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Is my personal information kept confidential?
It is the policy of our credit card vendor to respect
the privacy of its customers and the people doing business
through its service. As such NONE of the information presented
over the web will be sold or distributed to any party
other than the merchant you have currently elected to
do business with.
- If I'm registered for a course and haven't finished
it, can I register for another one?
Yes, you can simultaneously be registered for as many courses as you'd like.
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Technical FAQ
- What kind of computer do I need to take the course?
You will need a 1 GHz or equivalent computer with a minimum of 512 MB or RAM (see system
requirements). A printer is necessary if you want
to receive the immediate transcript. Some courses require
you to have a high-speed (broadband) internet connection.
- I'm not very computer literate. How much computer background
do I need to take an online course?
If you are comfortable "surfing the web", receiving emails and
using your mouse you should have no difficulty taking
an online course.
- Do I need an e-mail account?
Yes, you need a valid e-mail account to take online courses. All correspondence confirming your registration, payment and course completion is delivered via email.
- Who's going to help me if I have a computer question?
For technical questions and troubleshooting, assistance with online registration, or accessing secure course content, you may place a support call with our Distance Learning Helpdesk (https://www.nwhealth.edu/conted/distlear/helpdesk.html). All inquires will receive a response within four (4) hours during normal business hours (Monday through Friday, 8 am to 4:30 pm central standard time).
- Do I need to install additional software or plug-ins to view the course material?
Yes, you will need to download and install the latest version of Adobe Flash Player, Adobe Acrobat Reader and Windows' Silverlight plug-in. We also recommend that you view the course with the latest browsers, follow the links below.
Recommended browsers:
Mozilla Firefox - http://www.mozilla.com/en-US/firefox/
Safari (recommended for Macintosh, not tested on Windows) -
http://www.apple.com/safari/download/
Plug-ins for all general courses:
Adobe Flash player - http://www.macromedia.com/go/getflash/
Adobe Reader - http://www.adobe.com/products/acrobat/readstep.html
Before you download and install any additional plug-ins, click here to open up a Mediasite presentation, this will tell you whether you can view the Mediasite presentation or the link will automatically indicate what plug-in(s) need to be installed to view the presentation.
Windows' Silverlight plug in - http://www.microsoft.com/getsilverlight/Get-Started/Install/Default.aspx
For all Mediasite presentation you will need to have a broadband connection to the internet (DSL or CABLE).
Requirements for viewing a Mediasite presentation
Sonic Foundry recommends a viewer's computer meet the following system requirements for the best presentation viewing experience with Mediasite viewer:
Windows:
- Windows 2000, Windows XP, Windows 2003 or Windows Vista
- Display resolution of 800x600 pixels or greater
- Windows compatible sound card
- Microsoft Internet Explorer 6.0 SP1 or later, or Firefox 2.0 or later
- Windows Media Player 9.0 or later
- Broadband internet connection (256 kbps & above) for live and on demand
presentations
Mac (for Mediasite 4.3 or later):
- Mac OS x 10.4.8 or later
- Safari 2.0.4 or later or Firefox 2.0 or later
- Silverlight 1.0 (viewers will be prompted to install this when viewing a presentation) please note that the following features are not currently available with the silverlight viewer: speed control, closed captioning, and full screen video.
Note: Windows media player 9 for Mac is not a universal application and must be run under Rosetta emulation on a intelbased Mac. As such, the browser must also be forced to run under Rosetta as well. This is a temporary workaround until a practical solution is available.
Steps for configuring the browser to run under Rosetta emulation:
1. Go to the applications folder.
2. Ctrl click the browser icon (e.g. Safari, Firefox) and click "get info".
3. Check the box labels "open using Rosetta".
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