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A Short Course in Human Relations

The six most important words: “I admit I made a mistake.”

The five most important words: “You did a good job.”

The four most important words: “What is your opinion?”

The three most important words: “If you please.”

The two most important words: “Thank you.”

The one most important word: “Please.”

The least important word: “I”

Source:  Wellness News You Can Use, National Wellness Institute (June 2006).