GroupWise Email

Each student, faculty and staff member has their own email account on our GroupWise system. All official university emails are sent through the GroupWise system and students, faculty and staff are expected to check their email regularly.

To access GroupWise

Students:

Faculty and staff:

  • On-campus - access GroupWise from your computer
  • Off-campus - click the email link at the top of any web page or go to https://mail.nwhealth.edu

Archive

Each week, email over 180 days old is deleted. This applies to all emails in your mailbox and those you moved into a folder in your cabinet.

If you need access to a deleted email, go to the email archiving server: http://retain.nwhealth.edu/RetainServer.

Help

Click the Help button at the top right when logged into GroupWise.

Tutorials in Atomic Learning

You can access video tutorials on GroupWise WebAccess via Atomic Learning, Northwestern's online training partner.

Students:

Access Atomic Learning through

Faculty and staff:

  • Access Atomic Learning by clicking the icon on your desktop
  • Short training sessions are held periodically on various GroupWise topics. Check the IT home page for upcoming training announcements

Forward email to another account

To forward your GroupWise email to another of your accounts:

  • Click on the Option button while logged in to your GroupWise mailbox
  • Click on the Rules tab, select Forward and click Create
  • Enter a name in the Rule name field, and enter the email address you want to forward to in the To field
  • Save your changes and make sure the rule is active

Send email to your mobile device

Students

To receive Northwestern email on your mobile device, you must create a new email account on the device. You can set up either a POP3 or IMAP4 account.

If you are asked to choose an email type, in most cases you will choose Other, which usually includes any generic SMTP mail server, such as GroupWise.

When setting up the account, enter:

  • A server address: tamarack.nwhealth.edu
  • Your GroupWise email address and password

If you have an Apple iPhone, there is also an app you can purchase for GroupWise. Get more details at http://www.ghostpattern.com/Ghost_Pattern/GW_Mail.html

Sync your email with your mobile device

Faculty and staff

We have implemented software for two-way synchronization between many smart phones and your GroupWise account. To receive email, calendar and contacts on your smart phone, contact the Help Desk at ext. 357 or helpdesk@nwhealth.edu.

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