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GroupWise Web Access
- On Campus
To access your web-based GroupWise account when
you are on campus, from the start menu access the Student
E-mail prompt on any University computer. This prompt will
take you to the login page.
- Off
Campus
If you are off-campus and connected to the Internet, open
your web browser and enter the address http://mail.nwhealth.edu.
This address will take you to the login page.
- Login Page
At the login page, enter your username an password, then
click the Login button and you will be in your mailbox.
[Note: the login screen is also accessible to you via Northwestern's
home page, www.nwhealth.edu. From our home page click the
GroupWise globe located in the top right portion of the page.]
The Main GroupWise Window
The main GroupWise window consists of three main parts: a folder
list displayed on the left pane, an Item list on the right pane,
and a toolbar that wraps around from the far left to the top
of the screen.
Folders: Click on the folder or area
to display contents. Click on the small red triangle adjacent
to cabinet to display additional folders.
- Calendar: Allows you to keep
a personal calendar
- Sent Items: Contains items that
you have sent. If you open an item and click on Properties,
you can check whether the recipient has opened the message.
This feature only works on messages sent within the University's
GroupWise system.
- Mailbox: Includes all received
items, whether they have been opened or not.
- Unopened Items: Includes only
items that have not been opened.
- Task List: Displays any tasks
that you may have created for yourself.
- Cabinet: A container for folders
that you have created to organize your mail.
- Trash: All deleted items go
to the Trash. They are automatically deleted from the Trash
folder after 7 days.
Item List: Includes
messages, appointments, tasks & notes. Click the item to
open.
Wrapped Toolbar: Icons
include:
- Compose message, appointment, task
or note
- Search address books
- View calendar
- Search for documents (feature not available)
- Help
- Options
- Exit
The Basics
- Opening
mail and attachments
To open a message, click on the item. Items in bold
have not been opened. A paperclip indicates an attachment.
To view an attachment, after opening the message, click
View next to the attachment. Depending on the type
of attachment, you may need to first save the attachment
and then open the attachment using the appropriate software
program. To save an attachment, open the message and use
the Save As command that is next to the attachment.
- Printing
messages
When a message is open, click the File drop-down
menu and select Print.
- Sending
messages and attachments
- To send a message,
click the Compose message, appointment, task or note
icon located on the left portion of the toolbar.
- Type one or more
addresses in the To: box. If you are sending to someone
inside the University you only need to type his or her username
or real name. If you are sending to someone outside the
University, type the entire address.
- Type a subject.
- Type your message.
If you have not opened or sent an item in 20 minutes, GroupWise
will log you off. Therefore, if you are composing a long
message, either click the Update link on the main
GroupWise screen occasionally. Or compose your message within
Word and copy and paste it into a message.
- Attach a file last.
To attach a file, within the message, click Attach
located in gray on the right. Browse to locate and select
the file to be attached. Click ok.
- Click Send.
Using the address book
To look up a user name in the GroupWise
system, click the Address book icon. Enter a first
or last name, select a qualifier, then click Search Address
book. For example, to find all the GroupWise entries with
a last name of Smith, select "Last Name" "equals"
"Smith" and click Search Address book.
Using the Calendar to create
an appointment
- To create an appointment, click the
Calendar icon located on the toolbar.
- From within the calendar, on the lower
left pane within the Create section, click the word Appointment.
- Choose a date, time and duration. Type
in a subject and, if desired, a message.
- Click Send.
- Appointments must be accepted before
they will appear. To accept an appointment, go to your main
mailbox by clicking the "Globe" icon located on
the toolbar.
- Open the appointment, and click Accept.
When the appointment dialog box opens, click Accept.
- Click the Update button located
on the main screen. If you navigate back to your calendar
by clicking the toolbar's Calendar icon, the appointment
appears.
Help
Click the Help icon to view a complete listing of
help topics. Help contains step-by-step instructions for using
all the features available in GroupWise.
Options
Three of the options available to you are to change your
password or add a signature.
- Changing your password
To change your password, after clicking the Options
icon, click Password. Type in your old password,
type in your new password and then confirm your new password
by typing it a second time.
- Adding a Signature
To add a signature to your messages, from within Options,
click Signature. Select Activate signature,
type in your signature, and choose whether or not you want
to be prompted to add your signature with every message.
- Creating a forwarding
rule
To forward your email to a different account, from within
Options, click Rules. In the Type box, select Forward
from the drop down list. Click Create. In the subsequent
dialog box, type a name for your rule, e.g. "Forwarding."
To forward all your NWHSU mail, in the To: field type in
the address where your NWHSU mail should be forwarded to.
Click Save. If you do not define conditions, an error
message will appear letting you know that all your email
messages will be forwarded. Click Save again and
your forwarding rule will take effect.
Exit
When you have finished using GroupWise, click the Exit
icon. This will properly close your account and help prevent
possible corruption. This will also prevent anyone who may use
the browser after you from accessing your account.
Policy Notes
Storage
All mail is stored on the GroupWise server. In order to manage
disk space, messages over 90 days will be deleted. If you
wish to save a message for more than 90 days, print it out.
Automatic log-off and the Update feature
If you are logged into your Groupwise account and have not
sent or opened an item for 20 minutes, the system will assume
that you are no longer using it and will log you off. If you
are composing a long message and you get logged off, you will
lose that message. It is a good idea to occasionally click
the Update link located above the subject header in
your mailbox when composing a long message. Clicking Update
will tell the system that you are still active and prevent
you from getting logged off. Alternatively, consider composing
longer emails in a text editor such as Word. Then, copy and
paste your text into the GroupWise email message.
Attachment blocking
Certain types of attachments that are received from
the Internet will be blocked before they reach your mailbox.
This is done to prevent large attachments from bogging down
the server and slowing the network down for everyone. It also
prevents the possible receipt of attachments that can contain
destructive viruses.
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